Peter Morville & Louis Rosenfeld: Information Architecture for the World Wide Web

Louis Rosenfeld und Peter Morville zählen zu den Pionieren der Informationsarchitektur. Ihr Buch – gemeinhin "der Eisbär" genannt – behandelt die Konzeption und das Management umfangreicher Websites.

Einige meiner Lieblingsstellen:

"Another useful model is the 'pearl-growing' approach. Users start with one or a few good documents that are exactly what they need. They want to get 'more like this one'".

"The cost of not finding information: How many bad decisions are made every day in you organization because employers didn't find the information they needed. Hoch much duplication of effort results from this disconnect? How many customers do you loose because they can't find the product they want on your website"?

"Metadata tags are used to describe documents, pages, images, softwares, video and audio files, and other content objects for the purposes of improved navigation and retrivial. (…) This metadata-driven model represents a profound change in how websites are created and managed. Instead of asking 'Where do I place this document in the taxonomy?', we can now ask 'How do I describe this document?'"

"Unfortunately, the IT groups in many organizations are swamped with work and don't have the time to support information architecture an usability efforts. It's important to identify this problem early and develop a realistic solution. Otherwise, your whole effort can stall when implementation time arrives."

"If you want to get things done in the enterprize, it's often better to ask forgiveness than to beg permission. So you should consider sneaky, Machiavellian means for improving for your organization's information architecture. One trick is to redesign the sitemap so that it stops mirroring what is, and instead suggests what could be".

"Only by sharing as individuals can we learn as a community."

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"Das Internet ist ein Wortmedium, die Textqualität entscheidet über den Erfolg. Kurz: Guter Ausdruck macht Eindruck^®."

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